Subject: Fw: Tech Support Candidate - Indra Mehta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 5 Jul 2022 12:41:07 +0000

interview
________________________________
From: Indra Mehta <[email-masked]>
Sent: Tuesday, July 5, 2022 4:48 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Indra Mehta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Indra Mehta
E-mail  [email-masked]
Phone Number    (91) 7982370778
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      New delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Computer
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Concentric Daksh pvt ltd        Senior representative operation         Aug 2019        23000
Previous Employer 2     Business coordination house     Deputy manager cordinator       March 2017      17000
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the web address for typos
Make sure the internet connection works and seach results load properly
Restart my device properly but firstly I will check and make sure to save all necessary work.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Put the speaker in pairing mode
Switch on bluetooth on mobile phone
Wait for the phone to connect
Connect and play
What according to you makes you a good candidate for customer service or technical support job? Problem-solving skills and communication skills
On a scale of 1 - 5 please rate your fluency in spoken English  4