Subject: Tech Support Candidate - Indra Mehta
From: Indra Mehta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 07:18:14 -0400

Tech Support
Test

Name

Indra
Mehta

E-mail

[email-masked]

Phone Number

(91) 7982370778

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

New delhi

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Computer

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Concentric Daksh pvt ltd

Senior
representative operation

Aug 2019

23000

Previous Employer 2

Business coordination house

Deputy
manager cordinator

March 2017

17000

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check the
web address for typos

Make sure the internet connection works and seach results load properly

Restart my device properly but firstly I will check and make sure to save all
necessary work.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Put the speaker in pairing mode

Switch on bluetooth on mobile phone

Wait for the phone to connect

Connect and play

What according to you makes you a
good candidate for customer service or technical support job?

Problem-solving skills and communication skills

On a
scale of 1 - 5 please rate your fluency in spoken English

4