Subject: Tech Support Candidate - MUDIT PRATAP SINGH BHADORIA
From: MUDIT PRATAP SINGH BHADORIA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 06:29:29 -0400

Tech Support
Test

Name

MUDIT
PRATAP SINGH BHADORIA

E-mail

[email-masked]

Phone Number

(110001) 7599152440

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1)First I will see that internet is on or
off.

2) Refresh the page

3)Then check whether valid data plan is available to use internet or not.

4) check whether entered URL is correct or not.

5)Restart the system.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1:Swipe down from the top of the
screen.

Step 2:Touch and hold Bluetooth .

Step 3:Tap Pair new device. If you don't find Pair new device, check under
"Available devices" or tap More. Refresh.

Step 4:Tap the name of the Bluetooth device you want to pair with your
device.

Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

I decided to go into technical support because I have been
fascinated by technology all my life, and I also love working with people. I
want to use my technical know-how to directly solve issues customers are having.
I want to be the person that makes life easier and more enjoyable for folks who
have run into a problem.

On a scale of 1 - 5 please rate your
fluency in spoken English

3