Subject: Arabic Language Test - Suhail yaseen
From: Suhail yaseen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 04:29:08 -0400

Foreign Language
Screening Test

Name

Suhail
yaseen    /  (02) 7330924950    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer we are really sorry for the inconvenience that you
faced we are working on your concern it turns out that there was an issue from
the courier company identifying your address however we will update you at the
earliest meanwhile you can still provide your current address thanks and warm
regards

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

I am
really apologetic for thr harm caused to you your request has been reported to
the concerned team and you will be updated soon thanks for being part of our
company have a great day