Subject: Tech Support Candidate - Mahesh Dhaka
From: Mahesh Dhaka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 04:12:48 -0400

Tech Support
Test

Name

Mahesh
Dhaka

E-mail

[email-masked]

Phone Number

(302020) 7023419416

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Mansarovar Jaipur

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Ad
DHCP dns wds

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Telephone

Desktop support Engineer

Till working

28000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First we will check the link
and internet connectivity. Then we will use the https:// + link. Even after that
the link is not working, then we will add it to the proxy.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Pair a Bluetooth accessory

Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

He/she should be able to work with people and must have strong
communication skills. Must be able to establish a good working rapport with the
clients quickly

On a scale of 1 - 5 please rate your
fluency in spoken English

3