Subject: Tech Support Candidate - Kapil Pal
From: Kapil Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 01:51:11 -0400

Tech Support
Test

Name

Kapil
Pal

E-mail

[email-masked]

Phone Number

(+91) 7300663475

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Moradabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

NA

Previous
Employer 2

na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. First we have to check our network

2.After that we have to check those website it's valid or not

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1.speaker on

2.moblie bluetooth on

3.conect

4.play music

What according to you makes you a good candidate
for customer service or technical support job?

According
me a good candidate for a customer service it's nature and it's
confdense.

On a scale of 1 - 5 please rate your fluency in
spoken English

3