Subject: Fw: Tech Support Candidate - Mohsin Alam
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 15:11:06 +0000

no
________________________________
From: Mohsin Alam <[email-masked]>
Sent: Saturday, July 2, 2022 4:25 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohsin Alam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohsin Alam
E-mail  [email-masked]
Phone Number    (+91) 9997638313
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      New Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If a am open a website in my browser. There will be an error shown. First check for what kind of error there is shown on my web page. There are some kind of basic error related to network connection error, proxy related error and privacy issue.
For resolving these issue check for internet is properly working or not. If internet working properly check for proxy through (Windows + R key>type= inetcpl.cpl> connection setting > reset dafault) final to restat your system.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First turn On the speaker.
Press to Bluetooth mode.
Then open Bluetooth on phone.
Search for nearby device.
Pair to Bluetooth speaker.
Paired.
Connected.
What according to you makes you a good candidate for customer service or technical support job? I am very Organized Person and I try not to mess up things, I am a team player and I am a very responsible person I like to complete things on time.
I have a technical skills where I can explore my skills to provide a support and have to learn alot.
On a scale of 1 - 5 please rate your fluency in spoken English  4