Subject: Fw: Tech Support Candidate - Faiz Ahmad
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 15:10:17 +0000

no
________________________________
From: Faiz Ahmad <[email-masked]>
Sent: Saturday, July 2, 2022 4:48 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Faiz Ahmad

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Faiz Ahmad
E-mail  [email-masked]
Phone Number    (+91) 7253083971
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      okhla vihar, New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) ms excel
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        na
Previous Employer 1     Enphase solar energy    junior design engineer  11 may 2022     19000
Previous Employer 2     Sanjeev kumar contractor pvt. ltd.      civil engineer  12 jan 2022     15000
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1 . Checking the network connectivity
2 . Reloading the page
3 . Checking flight mode status
4 . verify the link
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Open blutooth of my phone
2. Open bluetooth
3. Pairing the speaker showing in the bluetooth list
What according to you makes you a good candidate for customer service or technical support job? 1. Good communication skill
2. Good computer skill
3. Understanding the customer requirment
On a scale of 1 - 5 please rate your fluency in spoken English  4