Subject: Fw: Tech Support Candidate - khushi jain
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 15:09:37 +0000

no
________________________________
From: khushi jain <[email-masked]>
Sent: Saturday, July 2, 2022 10:59 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - khushi jain

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    khushi jain
E-mail  [email-masked]
Phone Number    (91) 9711637233
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        BT      tainee associate        na      25,000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will try to refresh my page , after that if that does not work I will open that page again on new window , if the error still persist I will follow the steps showing on page to resolve my query
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.open the bluetooth in your mobile
2. refresh the bluetooth to pair with available device
3. choose the device you want to connect
4.your connected device will show there and you can use then
What according to you makes you a good candidate for customer service or technical support job? As i have past experience of serving the customer with services they want also i have technical knowledge which makes me fit for this role .
I also have experience of meeting SLA
On a scale of 1 - 5 please rate your fluency in spoken English  5