Subject: Fw: Tech Support Candidate - Ankit Kashyap
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 15:02:29 +0000

no
________________________________
From: Ankit Kashyap <[email-masked]>
Sent: Monday, July 4, 2022 11:23 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ankit Kashyap

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ankit Kashyap
E-mail  [email-masked]
Phone Number    (+91) 8789848007
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Restart the device.
2.Make sure internet connection is working in other device also check other pages and other device if the internet is working or not.
3.restart the router.
4.check if the site is down or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Go to settings and search for Bluetooth and click 'on '.
2.Now click on search on new device (also make sure your speaker's Bluetooth is on )
3.you will se your speaker's name just click on it
What according to you makes you a good candidate for customer service or technical support job? 1.Ability to troubleshoot problems
2.Analyse and solve problems
3.Make sure problem is solved
On a scale of 1 - 5 please rate your fluency in spoken English  4