Subject: Fw: Tech Support Candidate - Shweta Bagariya
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 15:00:51 +0000

no
________________________________
From: Shweta Bagariya <[email-masked]>
Sent: Monday, July 4, 2022 11:28 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shweta Bagariya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shweta Bagariya
E-mail  [email-masked]
Phone Number    (0) 8503832888
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
SQL postman API
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fareye  Technical support Engineer              19400
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Refresh the page
Make sure java script is enabled
Make sure cookies are enabled
Clear your cache and cookies
Make sure your web browser is up to date
Restart your web browser
Try a different web browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from top of the screen
Touch and hold Bluetooth
Tap pair new device. If you don't find pair new device, check under " Available devices" or tap more. Refresh
Tap the name of the Bluetooth device you  want to pair with your device
Follow any on- screen instructions
What according to you makes you a good candidate for customer service or technical support job? I have experience in both customer service and technical support. I'm always eager to learn new things and I can easily adopt any environment and can work in high pressure situation.
I can handle clients very well and good in trouble shooting.
On a scale of 1 - 5 please rate your fluency in spoken English  5