Subject: Fw: Tech Support Candidate - Abhishek Singh Rawat
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 14:59:18 +0000

no
________________________________
From: Abhishek Singh Rawat <[email-masked]>
Sent: Monday, July 4, 2022 11:33 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhishek Singh Rawat

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhishek Singh Rawat
E-mail  [email-masked]
Phone Number    (91) 9519754623
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Malviya Nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First i check in new tab that I can load another website. If it's open then I go to the problem site and again reload the site .
If problem still exists then I go to history of site clear recent history and cookies and cache .
Then i reload the website again.
If clearing website cookies and cache didn't work, it's probably s sign that there is a problem with the website itself.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the Bluetooth of speaker
2. Turn on the mobile Bluetooth and search the nearest Bluetooth device . We should know the name of Bluetooth device for connecting.
3. In mobile ,click on the your speakers device name to paired them.
4. After, paired you successfully connect the mobile and speaker through Bluetooth
What according to you makes you a good candidate for customer service or technical support job? The work of a technical support is to maintain and monitor the computers and the networks of an organization. So I decided to go into technical support beacuse I've been fascinated by technology all my life, and i aslo love working with people. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.
On a scale of 1 - 5 please rate your fluency in spoken English  4