Subject: Fw: Tech Support Candidate - Fiza Hussain
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 14:57:53 +0000

no
________________________________
From: Fiza Hussain <[email-masked]>
Sent: Monday, July 4, 2022 1:51 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Fiza Hussain

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Fiza Hussain
E-mail  [email-masked]
Phone Number    (91) 9336919101
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Luckmow
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Startek Executive       3 august        20000
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First we wil check tbe internet connection and check the error apearing on the screen. If there is no specific error then we wil try to open the website from different browser. We will try to delete browsing history of the browser like cokies cache and temp images/files.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      first turn on the bluetoth of seaker and mobile phone. go to bluetoth section of mobile and search for nearby devices. Keep in mind that speaker blutoth is in pairing mode. Connect the appropriate blietoth device.
What according to you makes you a good candidate for customer service or technical support job? Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.and resolve our customer queries on time to present our quality service.
On a scale of 1 - 5 please rate your fluency in spoken English  5