Subject: Fw: Tech Support Candidate - Kazato assumi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 14:57:23 +0000

no
________________________________
From: Kazato assumi <[email-masked]>
Sent: Monday, July 4, 2022 2:22 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kazato assumi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kazato assumi
E-mail  [email-masked]
Phone Number    (91) 8787567503
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida Sector 3
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Syncomint Solition Pvt Ltd      Electronic Trainer      March 2022      15000
Previous Employer 2     Triumph Infosyst Skills Development and Services        Trainer         July 2021       10000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check internet connection
2. Check to see if I can load other websites like Google.com
3. Open www.ndtv.com for other browsers like Chrom, Mozilla, etc
4. Do some minor troubleshooting like clearing cache, and cookies, and updating the browser.
5. If all other websites work except www.ndtv.com I will assume the website is down and wait until it is up again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on Bluetooth on your mobile by clicking on Bluetooth Icon or going to settings> Bluetooth> On (Settings may vary according to device) and the speaker you're trying to connect.
2. Search for the Bluetooth name from your mobile device and click on the Bluetooth name to pair the speaker with your phone.
What according to you makes you a good candidate for customer service or technical support job? A person with good technical, and communication skills who can resolve problems and is passionate about what they are doing.
He/She might not necessarily be highly qualified.
On a scale of 1 - 5 please rate your fluency in spoken English  4