Subject: Fw: Tech Support Candidate - Harsh wardhan Miglani
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 4 Jul 2022 14:56:50 +0000

no
________________________________
From: Harsh wardhan Miglani <[email-masked]>
Sent: Monday, July 4, 2022 4:25 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Harsh wardhan Miglani

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Harsh wardhan Miglani
E-mail  [email-masked]
Phone Number    (91) 9896770314
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Rohtak
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        1ICT INDIA OVT LTD      Service Desk Engineer   31 July 33900
Previous Employer 1     Mobilous Softech Pvt Ltd        Software Support Engineer       28 Feb  25000
Previous Employer 2     Care health insurance Ltd       Production Support Engineer     26 Nov 2021     18500
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Refresh Browser 2. Check internet connectivity 3. Try Different Browser 4. Restart Device
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open Settings 2. Bluetooth 3.Tap on pair a new device and search 4. Click on pair and connect
What according to you makes you a good candidate for customer service or technical support job? Confidence to interact with the customers while troubleshooting for the problems
On a scale of 1 - 5 please rate your fluency in spoken English  4