Subject: Tech Support Candidate - Brajesh Kumar Gupta.
From: Brajesh Kumar Gupta. <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 10:04:17 -0400

Tech Support
Test

Name

Brajesh
Kumar Gupta.

E-mail

[email-masked]

Phone Number

(201301) 7905383801

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector sector 126 raipur khadhar near Amity University

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Linux
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Sometimes when you load a webpage, things just
don't work quite right - for too many reasons to list, a page might just simply
not load correctly the first time. So the first thing to try is simply reloading
the page. Forcing a complete refresh and download of a page tells your web
browser to try downloading and displaying everything again.

Follow our guide to forcing your web browser to fully reload a webpage for
instructions on how to do it with your web browser.

It might sound strange that simply restarting your web browser might solve the
problem you're having with a website, but web browsers occasionally do just get
a bit "mixed up" - we've found that restarting them is a simple and quick way of
going back to a more "fresh" state, so give it a go.

If you're still having trouble with a website, you can browse our ever growing
list of website tutorials to find a fix.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

Education

Personality traits or soft skills

Hard skills

Accomplishments

Experience

On a scale of 1 - 5 please rate your fluency in
spoken English

2