Subject: Tech Support Candidate - Harsh wardhan Miglani
From: Harsh wardhan Miglani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 06:55:44 -0400

Tech Support
Test

Name

Harsh
wardhan Miglani

E-mail

[email-masked]

Phone Number

(91) 9896770314

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Rohtak

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

1ICT INDIA OVT LTD

Service Desk Engineer

31 July

33900

Previous Employer 1

Mobilous Softech Pvt Ltd

Software Support Engineer

28 Feb

25000

Previous
Employer 2

Care health insurance Ltd

Production Support Engineer

26 Nov
2021

18500

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.Refresh
Browser 2. Check internet connectivity 3. Try Different Browser 4. Restart
Device

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Settings 2. Bluetooth 3.Tap on pair a new
device and search 4. Click on pair and connect

What according to
you makes you a good candidate for customer service or technical support
job?

Confidence to interact with the customers while
troubleshooting for the problems

On a scale of 1 - 5
please rate your fluency in spoken English

4