Subject: Fwd: Tech Support Candidate - Somesh Rawat
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 4 Jul 2022 07:43:01 +0000

No

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Begin forwarded message:

From: Somesh Rawat <[email-masked]>
Date: 4 July 2022 at 11:45:16 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Somesh Rawat
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Somesh Rawat
E-mail  [email-masked]
Phone Number    (246444) 8171092114
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Karanpryag chamoli uttarakhand
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Guavus thales   Css Engineer    26 may  37000
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will check my internet connection, is it working or not.
If internet is working still I am getting the error then I will on and off airplane mode.
If these steps will not provide me the result I will open a new tab and will try to open website there.
At last I will try another browser to open the tab.
If still it not works I will try to run it over vpn
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the Bluetooth speaker.
Put it on bluetooth mode.
Will turn on my mobile buletooth.
Pair the speaker
Connect to the speaker
What according to you makes you a good candidate for customer service or technical support job? I am creative person. so I face many of the problems daily, and beyond that I try to solve them myself and most of the time I achive success.
On a scale of 1 - 5 please rate your fluency in spoken English  3