Subject: Fwd: Tech Support Candidate - Shiv Poojan Shiv
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 4 Jul 2022 07:42:27 +0000

No

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Begin forwarded message:

From: Shiv Poojan Shiv <[email-masked]>
Date: 4 July 2022 at 11:47:38 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Shiv Poojan Shiv
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shiv Poojan Shiv
E-mail  [email-masked]
Phone Number    (091) 7408929531
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Bareilly
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        SRMS CETR       SYSTEM ADMINISTRATOR    Current         25000
Previous Employer 1     State Bank of India     Assistant field officer         31.05.2018      19600
Previous Employer 2     Gurukul Computer Institute      Trainee         01.04.2017      14300
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will check my internet connection in my pc and after that I will check date and time and I will also check browser updates and compatibility
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Open Bluetooth in your phone
2. Turn on blutooth speakers
3. Search For A new device
4. Pair with blutooth speakers
And now it will connect
What according to you makes you a good candidate for customer service or technical support job? Because I am always trying to solve every type of queries and willing to learn something new.
On a scale of 1 - 5 please rate your fluency in spoken English  4