Subject: Tech Support Candidate - SHAHISTA SHAIKH
From: SHAHISTA SHAIKH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 02:19:29 -0400

Tech Support
Test

Name

SHAHISTA
SHAIKH

E-mail

[email-masked]

Phone Number

(+91) 9166652035

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

ajmer

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Networking - basic
Networking -
advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If i face any such problem then first of all i
will check internet connectivity, if it is correct then i go to my settings and
check blocked websites , if there is no problem in that too i will change my
internet service by connecting it to any other wifi ( if available) otherwise i
will contact to my ISP provider to check if internet services are down in my
area.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

firstly turn on the bluetooth device in both
speaker and mobile phone then search in mobile for the nearby available
bluetooth devices then tap to the device name shown on the mobile screen , the
bluetooth speaker are now connected successfully.

What according to
you makes you a good candidate for customer service or technical support
job?

I have done bachelor in Electricals and i believe that my
concepts of electrical and electronic devices along with advance computer
studies are very clear i am able to understand them.

On a scale of 1 - 5 please rate your fluency in
spoken English

4