Subject: Tech Support Candidate - Shiv Poojan Shiv
From: Shiv Poojan Shiv <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 02:17:30 -0400

Tech Support
Test

Name

Shiv Poojan
Shiv

E-mail

[email-masked]

Phone Number

(091) 7408929531

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Bareilly

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

SRMS CETR

SYSTEM ADMINISTRATOR

Current

25000

Previous Employer 1

State Bank of India

Assistant field
officer

31.05.2018

19600

Previous Employer 2

Gurukul Computer Institute

Trainee

01.04.2017

14300

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I
will check my internet connection in my pc and after that I will check date and
time and I will also check browser updates and compatibility

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open Bluetooth in your phone

2. Turn on blutooth speakers

3. Search For A new device

4. Pair with blutooth speakers

And now it will connect

What according to you makes you a
good candidate for customer service or technical support job?

Because I am always trying to solve every type of queries and
willing to learn something new.

On a scale of 1 - 5 please rate your
fluency in spoken English

4