Subject: Tech Support Candidate - Rishabh Govind Rao
From: Rishabh Govind Rao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 02:13:43 -0400

Tech Support
Test

Name

Rishabh
Govind Rao

E-mail

[email-masked]

Phone Number

(91) 8934057269

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Noida Sector 62

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
Printer

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

QTL

System Engineer

Present

15000 in hand

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Check internet connection properly,Make sure
you are connected to the right network.

2.Disable software's like Ad-blockers,If ad blocker is the issue ,youight add
the websites to your Ad-blockers whitelist so it would not block the
website.

3.Try a different browser.

4.Check DNS Server

5.Restarting computer device

6.is the website down ,It can be one of the reason,We have to assure
everything.

Thanks

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Turn on blutooth toggle switch,if it's not
enabled.

2.On blutooth speaker

3.Select blutooth to view the options.

4.Select the speaker name and tap on connects.

What according to
you makes you a good candidate for customer service or technical support
job?

1.Good Communication

2.Strong knowledge on Technical subjects

3.Smart working candidature

4.Self Motivation

5.Strong will to complete the task

On a scale of 1 - 5
please rate your fluency in spoken English

4