Subject: Tech Support Candidate - Abhishek Singh Rawat
From: Abhishek Singh Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 02:03:26 -0400

Tech Support
Test

Name

Abhishek
Singh Rawat

E-mail

[email-masked]

Phone Number

(91) 9519754623

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Malviya Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i check in new tab that I can load another
website. If it's open then I go to the problem site and again reload the site
.

If problem still exists then I go to history of site clear recent history and
cookies and cache .

Then i reload the website again.

If clearing website cookies and cache didn't work, it's probably s sign that
there is a problem with the website itself.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Turn on
the Bluetooth of speaker

2. Turn on the mobile Bluetooth and search the nearest Bluetooth device . We
should know the name of Bluetooth device for connecting.

3. In mobile ,click on the your speakers device name to paired them.

4. After, paired you successfully connect the mobile and speaker through
Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

The work
of a technical support is to maintain and monitor the computers and the networks
of an organization. So I decided to go into technical support beacuse I've been
fascinated by technology all my life, and i aslo love working with people. I
want to be the person that makes life easier and more enjoyable for folks who've
run into a problem.

On a scale of 1 - 5 please rate your
fluency in spoken English

4