Subject: Tech Support Candidate - Shweta Bagariya
From: Shweta Bagariya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 01:58:59 -0400

Tech Support
Test

Name

Shweta
Bagariya

E-mail

[email-masked]

Phone Number

(0) 8503832888

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Linux
Networking - basic
SQL postman API

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fareye

Technical support Engineer

19400

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the page

Make sure java script is enabled

Make sure cookies are enabled

Clear your cache and cookies

Make sure your web browser is up to date

Restart your web browser

Try a different web browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from top of the screen

Touch and hold Bluetooth

Tap pair new device. If you don't find pair new device, check under " Available
devices" or tap more. Refresh

Tap the name of the Bluetooth device you  want to pair with your device

Follow any on- screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

I have experience in both customer service and technical
support. I'm always eager to learn new things and I can easily adopt any
environment and can work in high pressure situation.

I can handle clients very well and good in trouble shooting.

On a
scale of 1 - 5 please rate your fluency in spoken English

5