Subject: Tech Support Candidate - Ankit Kashyap
From: Ankit Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 01:53:22 -0400

Tech Support
Test

Name

Ankit
Kashyap

E-mail

[email-masked]

Phone Number

(+91) 8789848007

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Restart the device.

2.Make sure internet connection is working in other device also check other
pages and other device if the internet is working or not.

3.restart the router.

4.check if the site is down or not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Go to settings and search for Bluetooth and
click 'on '.

2.Now click on search on new device (also make sure your speaker's Bluetooth is
on )

3.you will se your speaker's name just click on it

What according to
you makes you a good candidate for customer service or technical support
job?

1.Ability to troubleshoot problems

2.Analyse and solve problems

3.Make sure problem is solved

On a scale of 1 - 5 please rate your
fluency in spoken English

4