Subject: Tech Support Candidate - Rishi Mishra
From: Rishi Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 01:53:15 -0400

Tech Support
Test

Name

Rishi
Mishra

E-mail

[email-masked]

Phone Number

(282001) 7037506787

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Agra

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic
Hardware
- Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I
check network from my side, then I wait for sometimes, and check it after
sometime

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Bluetooth and search for new device on
phone if the Bluetooth of speaker shows. Then paired both each other.

What according to you makes you a good candidate
for customer service or technical support job?

If I
solve problems of customers and also handle them properly. So, I am good for
that job.

On a scale of 1 - 5 please rate your fluency in
spoken English

4