Subject: Tech Support Candidate - Deepika Sijwali
From: Deepika Sijwali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Jul 2022 04:31:52 -0400

Tech Support
Test

Name

Deepika
Sijwali

E-mail

[email-masked]

Phone Number

(+91) 9193343085

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Mandawali ,delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech Mahindra

Bpo advisor

10,000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Restart the device and check internet connection
is proper or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Turn on
the speaker(eg. Stone 1500) .

2. Turn on Bluetooth in your mobile phone.

3. Check available Bluetooth devices and Click on connect option on the name of
that speaker (eg. Stone 1500)

What according to you makes you a
good candidate for customer service or technical support job?

Already have the experience as a customer service advisor and
a graduate in electrical engineering.  Moreover passionate to learn new things
.

On a scale of 1 - 5 please rate your fluency in
spoken English

5