Subject: Tech Support Candidate - Rashid Mohammad
From: Rashid Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 09:35:47 -0400

Tech Support
Test

Name

Rashid
Mohammad

E-mail

[email-masked]

Phone Number

(+91) 8800437386

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Infiniminds Pvt Ltd

Desktop support Engineer
L2

204000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Step1:
internet issue

Step 2: backend issue website

Step 3: internet settings

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1 :
open control panel

Step 2 : click on add a devices

Step 3 : connect device

What according to you makes you a
good candidate for customer service or technical support job?

Resolved issue on time

On a scale of 1 - 5
please rate your fluency in spoken English

3