Subject: Tech Support Candidate - Faiz Ahmad
From: Faiz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 07:18:25 -0400

Tech Support
Test

Name

Faiz
Ahmad

E-mail

[email-masked]

Phone Number

(+91) 7253083971

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

okhla vihar, New Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

ms excel

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

Previous Employer 1

Enphase solar energy

junior design
engineer

11 may 2022

19000

Previous Employer 2

Sanjeev kumar contractor pvt.
ltd.

civil engineer

12 jan 2022

15000

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1 . Checking the network connectivity

2 . Reloading the page

3 . Checking flight mode status

4 . verify the link

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Open
blutooth of my phone

2. Open bluetooth

3. Pairing the speaker showing in the bluetooth list

What according to
you makes you a good candidate for customer service or technical support
job?

1. Good communication skill

2. Good computer skill

3. Understanding the customer requirment

On a scale of 1 - 5 please rate your fluency in
spoken English

4