Subject: Tech Support Candidate - Prachi Yadav
From: Prachi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 04:52:15 -0400

Tech Support
Test

Name

Prachi
Yadav

E-mail

[email-masked]

Phone Number

(226021) 6387388197

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

LUCKNOW

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

N/A

Previous
Employer 2

N/A

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check my network connection

I will check my WiFi/ Router/network cables

I will check DNS

I will restart my computet

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open my
device setting> bluetooth setting>on bluetooth

Switch on the bluetooth device

In my device it will show device name

I will do pairing of bith devices

It will be connected

What according to you makes you a good candidate
for customer service or technical support job?

Problem
solver

Good listener and speaker

Acts as  single point of contact with customers

On a scale of 1 - 5
please rate your fluency in spoken English

4