Subject: Tech Support Candidate - Bhawna Verma Bhawna
From: Bhawna Verma Bhawna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 04:39:53 -0400

Tech Support
Test

Name

Bhawna
Verma Bhawna

E-mail

[email-masked]

Phone Number

(+91) 9873169906

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vaco binary semantics LLP

Associate Analyst

12july2022

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Your Connection (and Other Sites) First,
let's get the obvious out of the way: are you connected to the internet? ...

See if the Problem Is on Your End or Theirs. downforeveryoneorjustme.com. ...

Browse a Cached Version of the Page. ...

Disable Add-Ons and Other Interfering Software. ...

Narrow Down the Problem. ...

Fix Your DNS.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

I have done my graduation in Technical field and
postgraduation in IT field and I know the criticality of the work which is to be
done creative problem solving skills, excellent interpersonal communication and
a positive attitude.

On a scale of 1 - 5 please rate your
fluency in spoken English

5