Subject: Tech Support Candidate - Jasveer Singh
From: Jasveer Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 02:52:16 -0400

Tech Support
Test

Name

Jasveer
Singh

E-mail

[email-masked]

Phone Number

(91+) 7976264335

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Rajasthan

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP
Printer printserver etc

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ensure it services

Customer
support Engineer

1-31-2022

17500

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Reset webbrowser than install site again than
browser all setting chack than update browser than restart pc than login pc
check site working done

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

On
bluetooth my and speaker click speaker Bluetooth device than add working now
done

What according to you makes you a good candidate
for customer service or technical support job?

Because I
have worked in the field as Customer Support Engineer in SBI inside State Bank
of India, within which I have 6 years of experience.  I have handled every type
of customer from different IT company.

On a scale of 1 - 5
please rate your fluency in spoken English

2