Subject: Tech Support Candidate - PAWAN SUTA
From: PAWAN SUTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 02:18:06 -0400

Tech Support
Test

Name

PAWAN
SUTA

E-mail

[email-masked]

Phone Number

(+91) 6388197753

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kanpur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.First, let's figure out where the problem
is

2.The problem only happens with certain websites

3.Try clearing Firefox's cookies and cache

4.The website loads but doesn't work properly

5.The problem only happens on a secure (https) website

6.The problem only happens in Firefox

7.The problem happens in all web browsers

8.Other, less common problems

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Open the
Setting app.

2.Navigate to Connected devices,and turn on the Bluetooth toggle switch,if it's
not enabled.

3.Select Bluetooth to view the options.

4.Select Pair new device to place the Bluetooth device in pairing mode.

5.Look for the Bluetooth speaker's name on the list.Make sure the Bluetooth
speaker is in pairing mode during this time.

6. Select the speaker's name to connect to it.It takes a few seconds for the
device to pair.When done,the screen shows that the speaker is
connected.

What according to you makes you a good candidate
for customer service or technical support job?

I am
confident that i am a good fit for this position for several reasons,but most
specifically because of my dedication to going above and beyond in a job.

Because i have strengths to learning any new skills on my own to succeed in this
role.

On a scale of 1 - 5 please rate your fluency in
spoken English

4