Subject: Tech Support Candidate - Krishna Kumar
From: Krishna Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 01:45:57 -0400

Tech Support
Test

Name

Krishna
Kumar

E-mail

[email-masked]

Phone Number

(91) 9315617717

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Delhi

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

N/A

N/A

N/A

Previous Employer 1

N/A

N/A

N/A

N/A

Previous
Employer 2

N/A

N/A

N/A

N/A

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart the Computer

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Will turn
on the bluetooth of the phone, select the option from it, then connect
it

What according to you makes you a good candidate
for customer service or technical support job?

Show
willingness to help,show to customers that you understand their frustrations by
emphatized and symphatized them and give best options and recommendations to
help the customer to satisfy their needs

On a scale of 1 - 5
please rate your fluency in spoken English

3