Subject: Tech Support Candidate - Yashika Tanwar
From: Yashika Tanwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 00:57:06 -0400

Tech Support
Test

Name

Yashika
Tanwar

E-mail

[email-masked]

Phone Number

(88263) 52886

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.first ,I'll identify, what kind of error like
internet error , website server error.

2. After that, check the internet either it is working or not.

3. Then, clear the browser history and cookies from the browser .

4. After clearing, will open the website again.

5. After doing all these steps , if still the website won't work , then it is an
error from the server end.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Switch
ON the power button of Bluetooth and enable the Bluetooth of your mobile
phone.

2. Mobile phone will show all the available Bluetooth connections.

3. Choose your Bluetooth and connect the device.

What according to
you makes you a good candidate for customer service or technical support
job?

I m a quick learner and have problem solving
skills.

On a scale of 1 - 5 please rate your fluency in
spoken English

4