Subject: Tech Support Candidate - Aastha Gupta
From: Aastha Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jul 2022 10:05:41 -0400

Tech Support
Test

Name

Aastha
Gupta

E-mail

[email-masked]

Phone Number

(91) 8957856641

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly,
I will recheck my internet connection..

Second option,reload the website or refresh it..

Try to understand the error and will work on it

At last I will ask from my senior or my colleagues

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on
the Bluetooth option both on mobile phone and on speaker..search for the device
and pair with it...

What according to you makes you a
good candidate for customer service or technical support job?

Co operative

Confident

Understanding

Handle every situation smoothly

On a scale of 1 - 5
please rate your fluency in spoken English

4