Subject: Tech Support Candidate - Raj kiran Yadav
From: Raj kiran Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jul 2022 08:43:50 -0400

Tech Support
Test

Name

Raj kiran
Yadav

E-mail

[email-masked]

Phone Number

(91) 8917364661

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Kundli, Haryana

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech Mahindra

Associate

30th April
2021

15000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First we would check the setting of system and
check with the browser settings if then also the the same error is coming then
we would restart the system

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Click on
settings then click on bluetooth option and click on search and the devices name
shows click on pair.

What according to you makes you a
good candidate for customer service or technical support job?

According to me a good customer service is that we should
provide the resolution so that the resolution provided him is satisfied is
called good customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

4