Subject: Tech Support Candidate - Gulam Mustafa
From: Gulam Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jul 2022 05:34:22 -0400

Tech Support
Test

Name

Gulam
Mustafa

E-mail

[email-masked]

Phone Number

(243501) 7983937666

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Bareilly ,uttar pardesh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1: Refresh page

2: checking network connection

3: system restore

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1: swipe
down from the top of the screen.

2: touch and hold bluetooth.

3: Tap pair new device.If you don't find pair new device,check under "available
devices" or tap more.Refresh.

4: Tap name of the bluetooth device you want to pair with your device.

5: follow any on screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

Must have a strong characteristic and spirit for good and
sound customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

3