Subject: Tech Support Candidate - Richa Kumari Richa
From: Richa Kumari Richa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jul 2022 01:26:38 -0400

Tech Support
Test

Name

Richa
Kumari Richa

E-mail

[email-masked]

Phone Number

(91) 7903074183

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Aurangabad Bihar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
PLC, MATLAB

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sit engineering college aurangabad bihar

Assistant professor

15 july

26000

Previous Employer 1

ICAR DEHRADUN UTTRAKHAND

Assistant

30 jan

17000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

If we go
to a website and get an error,  we try these troubleshooting steps first:

Check the web address for typos.

Make sure  internet connection is working normally.

Contact the website owner.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

For
Connecting a Bluetooth speaker to mobile phone we should follow these steps

Swipe down from the top of the screen.

Make sure Bluetooth is turned on.

Touch and hold Bluetooth .

In the list of paired devices, tap a paired but unconnected device.

When our phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a good candidate
for customer service or technical support job?

There are
four key principles of good customer service: It's personalized, competent,
convenient, and proactive. These factors have the biggest influence on the
customer experience and I have all these qualities so  according to me I am fit
for this job .

On a scale of 1 - 5 please rate your fluency in
spoken English

4