Subject: Tech Support Candidate - Aman Tripathi
From: Aman Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 09:18:46 -0400

Tech Support
Test

Name

Aman
Tripathi

E-mail

[email-masked]

Phone Number

(+91) 7905410383

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kanpur Nagar Uttar Pradesh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
Web Security testing,
Network Vulnerability Testing, End to End Encryption,

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

A2DGC

Cyber Security Analyst, Tech
Support

29 May 2022

12000/-

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check your internet Connection

2. Clear your Cache

3. Open the page in an Incognito window

4. Clear your cache and cookies

5. Close other tabs, extensions, & apps

if Still not working this so try these steps

(1).a-Restart your computer.

b-Try loading the page again.

(2)-Update your browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Swipe down from the top of the screen

2. Touch and hold bluetooth

3. Tap Pair new device. if you don't find pair new device, check under Available
devices or tap more Refresh

4. Tap the name of the bluetooth device you want to pair with your device

5. follow onscreen instruction if any

What according to
you makes you a good candidate for customer service or technical support
job?

1. Patience

2. Problem solving Skills

3. always ready to Learn to all important Skills for

our Company Projects

4. Flexible in all area

5. Communication Skills is good

6. Always ready for hard and smart work

On a scale of 1 - 5
please rate your fluency in spoken English

4