Subject: Tech Support Candidate - RAINA KUMARI
From: RAINA KUMARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 07:42:30 -0400

Tech Support
Test

Name

RAINA
KUMARI

E-mail

[email-masked]

Phone Number

(91) 7619891466

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Amethi

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If I get the error while opening a website, then
I will do the following steps:

* First I will check the internet connection.

* Then I will refresh the page.

* If still exist, I will try with a different web browser.

* At last, I will ask others for help who have more knowledge about
it.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

The following steps are:

*First I will switch ON the speaker.

*Then enable the bluetooth button in my mobile.

*Then I will search device name and connect both the devices.

What
according to you makes you a good candidate for customer service or technical
support job?

Things which makes me a good candidate for the
customer service or technical support job is that always ready to learn and
improve my self, never give attitude.

On a scale of 1 - 5
please rate your fluency in spoken English

3