Subject: Tech Support Candidate - Jitender Munjal Jitender
From: Jitender Munjal Jitender <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 04:14:07 -0400

Tech Support
Test

Name

Jitender
Munjal Jitender

E-mail

[email-masked]

Phone Number

(011) 9818306061

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mohan Garden

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

KG Solution

Network Support Enginner

8 July

42000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Fiat will
check Internet is there, then will check the cable connection, then will check
the router and ISP end.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Will switch
on the Bluetooth button from both the device. Then will search the Bluetooth
speaker name in phone Bluetooth settings area and connect it.

What
according to you makes you a good candidate for customer service or technical
support job?

I have good customer experience. I have handled
American and Canadian customer for B2C and B2B both the customer.

On a
scale of 1 - 5 please rate your fluency in spoken English

5