Subject: Tech Support Candidate - Gagan .
From: Gagan . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 02:34:32 -0400

Tech Support
Test

Name

Gagan
.

E-mail

[email-masked]

Phone Number

(+91) 8917774581

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida Sector 62

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First, I'll clear the browser's history and
cache/cookies. After that, I'll try a different web browser. After that, I'll
restart my system/device. After that, I'll log out and log back in to the
account. After that, I'll restart internet network.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First I'll
on the power button of Bluetooth speaker. After that, I'll turn on Bluetooth in
mobile phone. After that I'll pair the Bluetooth speaker with mobile phone.
After that, both will be connected.

What according to
you makes you a good candidate for customer service or technical support
job?

My communication skill is very good and I've very good
technical knowledge. I'm a BCA graduate with 85%. I also have very good
knowledge related to networking and also my command on MS office. So  I think
all this makes me a good candidate.

Thank You.

On a scale of 1 - 5 please rate your fluency in
spoken English

5