Subject: Tech Support Candidate - Sandeep Sharma
From: Sandeep Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 00:45:16 -0400

Tech Support
Test

Name

Sandeep
Sharma

E-mail

[email-masked]

Phone Number

(+91) 8887904769

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Jhansi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Nataraj jcb

Service manager

NA

12800

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1: check the network connection

If connection ok

Step 2  check the error what is written on error

Step 3 refresh the page

Step 4 open page https://ndtv.com

If still not working

Run the diagnostic tool

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1 turn
on the blutooth of speaker and mobile

Step 2 search for the blutooth device ( name of speaker ) in mobile blutooth

Step 3 pair the devices

Step 4 play a test music

What according to you makes you a
good candidate for customer service or technical support job?

The all we need is customer satisfaction rate
100%

On a scale of 1 - 5 please rate your fluency in
spoken English

4