Subject: Tech Support Candidate - Vangapandu Madhusudhana Rao
From: Vangapandu Madhusudhana Rao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 11:53:00 -0400

Tech Support
Test

Name

Vangapandu
Madhusudhana Rao

E-mail

[email-masked]

Phone Number

(91) 8096990138

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware -
Advanced
java

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

yes

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Steps to
connect Bluetooth speaker.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

My sincerity and commitment to delivering excellence make me
an ideal candidate for a customer service job. This taught me a very crucial
realization... that every service is a reflection of a company's vision and
mission. My passion is always to deliver uncompromising service to customers
while sticking to the company's corporate principles. I always make it my goal
to personalize my interaction with customers to maintain and create new
relationships.

On a scale of 1 - 5 please rate your fluency in
spoken English

4