Subject: Fw: Tech Support Candidate - Deepak Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 15:16:55 +0000

no
________________________________
From: Deepak Kumar <[email-masked]>
Sent: Wednesday, June 29, 2022 6:04 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Deepak Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Deepak Kumar
E-mail  [email-masked]
Phone Number    (+91) 9120374785
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Linux
Testing
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Restor Pvt Ltd Gurgaon  Technical support and digital marketing engineer        Working         15000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will check our internet connection after that I will check my computer setting. In setting I will trubleshoot my internet connection by clicking on the troubleshooting option.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly I will switch on my blutooth speaker, after that I will click to open my mobile Bluetooth. Then i will search my blutooth speaker name on that list. Then i will click on that option. Then blutooth will connect.
What according to you makes you a good candidate for customer service or technical support job? Because I am handling customer support in my current job. I never failed to answer to my customer. I always give the best solution to my customer.
On a scale of 1 - 5 please rate your fluency in spoken English  4