Subject: Fw: Tech Support Candidate - RAHUL KUMAR RAM
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 15:16:27 +0000

no
________________________________
From: RAHUL KUMAR RAM <[email-masked]>
Sent: Wednesday, June 29, 2022 7:11 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - RAHUL KUMAR RAM

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    RAHUL KUMAR RAM
E-mail  [email-masked]
Phone Number    (+91) 8299131019
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all if i couldn't be open that website then I go for open error showing massage on display and allow my pc to open this website securely, after that website is being open.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the Bluetooth speaker through its on/off key.
2. Turn on mobile's Bluetooth.
3.  Search for device i.e. bluetooth speaker.
4. Pairing with divice.
5. Now it will get connected
What according to you makes you a good candidate for customer service or technical support job? 1. Good communication skills
2. Convincing skills
3. Basic Computer Knowledge
4. Problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English  4