Subject: Tech Support Candidate - RAHUL KUMAR RAM
From: RAHUL KUMAR RAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 09:41:02 -0400

Tech Support
Test

Name

RAHUL KUMAR
RAM

E-mail

[email-masked]

Phone Number

(+91) 8299131019

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Greater Noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First of all if i couldn't be
open that website then I go for open error showing massage on display and allow
my pc to open this website securely, after that website is being
open.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on the Bluetooth speaker through its
on/off key.

2. Turn on mobile's Bluetooth.

3.  Search for device i.e. bluetooth speaker.

4. Pairing with divice.

5. Now it will get connected

What according to you makes you a
good candidate for customer service or technical support job?

1. Good communication skills

2. Convincing skills

3. Basic Computer Knowledge

4. Problem solving skills

On a scale of 1 - 5 please rate your
fluency in spoken English

4