Subject: Re: Tech Support Candidate - Adarsh Raj
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 29 Jun 2022 06:39:46 -0700 (MST)

stay in Jamshedpur,fresher,average comm 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, June 21, 2022 3:53:27 PM 
Subject: Fw: Tech Support Candidate - Adarsh Raj 

interview 

From: Adarsh Raj <[email-masked]> 
Sent: Tuesday, June 21, 2022 11:14 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Adarsh Raj 

	

	
			Tech Support Test 
		
	Name 	Adarsh Raj 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 7073108906 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	JAMSHEDPUR 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 			
Previous Employer 1 	Venture Skill India Pvt Ltd 	Vocational Coordinator 	May, 2022 	25000 
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i will check what error is showing on the browser screen then i will take steps accordingly. 
If the error shows site or url doesn't exist then i will check with the typo and correct it if there's error and the site will open. 
If the error shows no internet then i will try restarting my router or internet connection and after the network connection is established the site with no typing mistake will surely open. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on the speaker 
2. Switch on the Bluetooth on your mobile phone. 
3. Open the Bluetooth settings on mobile phone and scan for available Bluetooth devices. 
4. When the name of your Bluetooth speaker shows on ur mobile screen select it and pair with it. 
5. After pairing the Bluetooth speaker will connect from ur mobile phone and you are ready to go. 

	What according to you makes you a good candidate for customer service or technical support job? 	I have always been very interested in technology, and I enjoy working with people and team. As i have a technical background i m confident about this job role and likely i can help in troubleshooting customer's issues. Therefore, I find myself a good candidate for technical support job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4