Subject: Tech Support Candidate - Rishabh Negi
From: Rishabh Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 08:48:28 -0400

Tech Support
Test

Name

Rishabh
Negi

E-mail

[email-masked]

Phone Number

(+91) 7827908578

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Paytmbank

Noc engineer

5th july

23k

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Try on another browser and other sites

Try to clear cache and cookies

Try to check proxy settings

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Trun on
bluetooth

In ohone and device

Connect your device

What according to you makes you a
good candidate for customer service or technical support job?

My experience in same domain

On a scale of 1 - 5
please rate your fluency in spoken English

4